Refund Policy

Due to the nature of our products, all sales are final unless your order arrives damaged or incorrect.

We do not accept returns for change of mind.

If your product arrives damaged, please email us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We will replace the item or issue a full refund.

If you receive the wrong item, please contact us within 7 days of delivery. We will cover return shipping and send the correct product or issue a full refund.

Refunds are only issued for damaged products, incorrect items, or orders lost in transit.

Approved refunds will be issued to the original payment method within 5-10 business days.

Once an order has been shipped, it is the responsibility of the carrier. We are not liable for delays caused by the shipping carrier, weather, customs, or other circumstances beyond our control.

Opened vials, used products, and items without tamper-evident seals are non-returnable.

We cannot accept returns on products that have been stored improperly after delivery.